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SHIPPING POLICY

Your one-stop shop for everything power

SHIPPING POLICY

 

  1. Shipping Methods

1.1 We offer shipping services for our products to customers within Nigeria. The available shipping methods may vary depending on the location, size and weight of the product.
 
1.2 We partner with reputable shipping carriers to ensure reliable and timely delivery of our products. The carrier used for your order will be determined based on factors such as destination, product type, and shipping method selected.
  1. Shipping Times

2.1 We strive to process and ship orders as quickly as possible. The estimated shipping time for each product is provided on the product page on our website. Please note that these are estimated times and actual delivery times may vary.
 
2.2 Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
  1. Shipping Fees

3.1 Shipping fees are calculated based on the weight, dimensions, and destination of the product. The shipping fee for your order will be displayed during the checkout process.
 
3.2 Please note that additional charges, such as customs duties or import taxes, may apply for international shipments. These charges are the responsibility of the customer and are not included in the shipping fee.
  1. Delivery

4.1 It is important to provide accurate and complete shipping information when placing your order. We are not responsible for any delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by the customer.

4.2 Once your order has been shipped, the estimated delivery time will depend on the shipping method and destination. While we make every effort to ensure timely delivery, we cannot guarantee delivery dates as they are subject to factors beyond our control, such as weather conditions or carrier delays.

4.3 If your order arrives damaged or defective, please contact our customer support team within 2 days of receiving the product. We will work with you to resolve the issue and arrange for a replacement or refund, as applicable.

  1. Order Tracking

5.1 You can track the status of your order by using the tracking number provided in the shipping confirmation email. Please allow some time for the tracking information to be updated by the shipping carrier.
  1. Shipping Restrictions

6.1 Some products may be subject to shipping restrictions or require special handling due to their size, weight, or nature. We reserve the right to refuse shipping certain products to certain locations or to apply additional shipping fees for such products.

Best regards,

Adeoye Ahmed Olawale CEO of
Muizade Power

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